A Quartet distributor will arrive at the home on a predetermined date and do an evaluation of both the client and the environment. After some discussion with the client on how and what he wishes to control, he will determine which model ECU will best serve the client and then have him perform a task or two using the unit. This is an exciting moment for the client who has not been able to perform a simple task for years.
Next, the distributor will ask about various items in the home (lights, fans, TVs, hospital bed etc) and will make a note of models, number of devices and locations. All his information will be put into a formal quote and submitted to the family or the funding agency. Once approved, the equipment is ordered.