Last updated: August 6, 2026
Quartet Technology, Inc. (“Quartet,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit qtiusa.com or submit information through the website.
This policy applies to information collected through qtiusa.com. It does not necessarily apply to information collected through other means or governed by a separate agreement or notice.
What information do we collect?
We collect information that you voluntarily provide when you:
- Submit the contact form;
- Request product information, setup guidance, or support;
- Contact us by telephone, email, mail, or another method; or
- Otherwise communicate with Quartet.
Depending on how you contact us, this information may include:
- Your name;
- Email address;
- Telephone number;
- The type of person or organization you represent;
- Products or services in which you are interested;
- Your preferred contact method and contact time; and
- The contents of your message and subsequent communications.
Please do not submit sensitive medical information, financial information, Social Security numbers, payment-card information, passwords, or other highly sensitive personal information through the website contact form.
Information collected automatically
When you visit the website, certain technical and usage information may be collected automatically. This information may include:
- Internet Protocol address;
- Browser and device type;
- Operating system;
- Referring website or search engine;
- Pages viewed;
- Approximate geographic area;
- Date and time of access;
- Time spent on the website; and
- Website interactions and diagnostic information.
This information is generally used to operate, secure, maintain, and improve the website.
What do we use your information for?
Quartet may use information collected through the website for the following purposes:
- To respond to questions and requests;
- To provide product information, setup guidance, and customer support;
- To understand a person’s or organization’s needs;
- To arrange follow-up communications;
- To process legitimate business inquiries;
- To improve our website, products, services, and communications;
- To measure website usage and performance;
- To detect spam, fraud, misuse, and security threats;
- To maintain business and communication records;
- To comply with applicable laws and legal obligations; and
- To protect Quartet, our customers, website visitors, and others.
We do not use information submitted through the website to make automated decisions that produce legal or similarly significant effects.
Do we use cookies?
Yes. The website may use cookies and similar technologies to operate properly, remember settings, understand website usage, maintain security, and prevent spam.
A cookie is a small data file stored on your browser or device. Some cookies may be necessary for website operation. Others may be used for analytics or website functionality.
You can configure your browser to block or delete cookies. Blocking certain cookies may affect how some parts of the website function.
Google Analytics
We use Google Analytics to understand how visitors find and use the website. Google Analytics may collect information such as pages visited, approximate location, browser and device information, referral source, interaction data, and Internet Protocol address.
Google processes this information according to its own terms and privacy practices. Google may use cookies or similar technologies in connection with the service.
You can limit Google Analytics collection by adjusting your browser settings, blocking analytics cookies where applicable, or using the Google Analytics browser opt-out add-on.
Spam prevention and website security
The contact form may use a CAPTCHA or similar spam-prevention service. That service may collect technical information such as your Internet Protocol address, browser characteristics, device information, cookies, and interaction data to determine whether a submission is being made by a person or an automated system.
The provider processes this information according to its own privacy policy and terms.
Do we disclose information to outside parties?
We may disclose information to trusted service providers that help us operate our website or conduct our business. These providers may include:
- Website hosting providers;
- Website developers and administrators;
- Analytics providers;
- Email and communication providers;
- Form-processing and spam-prevention providers;
- Data-storage and backup providers;
- Information-technology and cybersecurity providers; and
- Professional advisers such as attorneys, accountants, and consultants.
These parties may access information only as reasonably necessary to perform services for Quartet or as otherwise permitted by law.
We may also disclose information:
- To comply with a law, regulation, subpoena, court order, or other legal process;
- To respond to a lawful government request;
- To protect the rights, property, security, or safety of Quartet or others;
- To investigate fraud, misuse, or security incidents;
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; or
- With your direction or consent.
Do we sell personal information?
Quartet does not sell personal information collected through this website.
Quartet does not share personal information collected through this website for cross-context behavioral advertising or targeted advertising based on activity across unrelated websites.
How long do we retain information?
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing support, maintaining business records, resolving disputes, protecting the website, and complying with legal obligations.
Retention periods may vary depending on the type of information, the nature of the communication, our business needs, and applicable legal requirements.
We may retain aggregated or deidentified information that can no longer reasonably be linked to an individual.
How do we protect your information?
Quartet uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through the website.
Your privacy choices
You may contact Quartet to request that we:
- Provide information about the personal information we maintain about you;
- Correct inaccurate information;
- Delete information, where appropriate; or
- Address a question or concern about our privacy practices.
We may need to verify your identity before completing certain requests. We may also retain information when necessary to comply with legal obligations, complete legitimate business purposes, maintain appropriate records, protect legal rights, or prevent fraud and abuse.
You may manage or block cookies through your browser settings. You may also choose not to submit the contact form and contact Quartet by telephone or mail instead.
Children’s privacy
The website is not directed to children under 13, and Quartet does not knowingly collect personal information online directly from children under 13.
Quartet products may be used by people of different ages. However, website inquiries concerning a child should be submitted by a parent, legal guardian, caregiver, clinician, organization, or other authorized adult.
If we learn that we have collected personal information online directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Third-party links
The website may contain links to websites or services operated by third parties. Quartet does not control those third parties or their privacy and security practices.
This Privacy Policy does not apply to third-party websites or services. You should review the applicable privacy policy before providing information to a third party.
Visitors outside the United States
Quartet is based in the United States. If you access the website from another country, information may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your location.
Online Privacy Policy Only
This Privacy Policy applies to information collected through qtiusa.com. Information collected through other means may be subject to separate notices, agreements, or business practices.
Changes to our Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal obligations.
When we make changes, we will post the revised policy on this page and update the “Last updated” date. Material changes may also be communicated through an additional notice when appropriate.
Contacting Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, contact us using the information below.
Quartet Technology, Inc.
41 Lowell Road, Unit 314
Pepperell, MA 01463
United States
Telephone: (978) 272-1800
You may also contact us through our website: